Our main objective is to retain a passenger as a regular customer. This implies that increased customer satisfaction directly translates into better earnings for all drivers. 

On call

• Identify yourself to the customer
• Politely confirm you are with the right customer
• Request them to use a seat belt.

On Arrival

• Always greet the customer and later introduce yourself to them.
• Be polite while communicating to the customer.
  
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‍On & After a trip

• Ask for permission to start or end a trip
• Ask for permission incase you need to make a stop over (Though it's highly recommended not to make any stopovers)
• Thank the customer.
• Ask the customer to rate you

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