Senior Product Management Associate

Role-Based in Uganda

Start date: Immediate

Type: Full-Time - Onsite

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Who we are:

At SafeBoda, we are driving Africa forward by transforming transportation and delivery services to be safe, affordable, and reliable. Our platform is carefully designed to meet the needs of African consumers as a one-stop shop for transportation and on-demand services.

Operational in Uganda and Kenya, we are a venture-funded Series B company that is already having a huge impact on millions of people in Africa. Our backers include Google, Unbound, Argor (GoJek’s VC), AllianzX, Yamaha, and Beenext, among others. We have a passionate and highly engaged team of superstars based in East Africa. Together, we aim to revolutionise transport and logistics in Africa’s cities.

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Job Summary:

As a Senior Product Management Associate at SafeBoda, you will play a crucial role in driving innovative product experiences for our diverse user base. This role requires a mix of technical expertise, customer advocacy, and product innovation. We are looking for an entrepreneurial, curious, and passionate person to innovate and execute across a rapidly growing, fast-paced company. 

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Key Responsibilities:

• Contribute to the development and enhancement of Apps in the SafeBoda ecosystem, focusing on solving customer problems and improving the overall app functionality.
• Work as an integral part of a dynamic team to deliver and enhance exceptional product experiences consistently.
• Actively understand and represent customer needs, ensuring our Apps meet these needs and address key business challenges.
• Collaborate with the engineering team to incorporate customer feedback and insights, helping to refine and improve our products.
• Promote a team environment that values inclusion and collaboration, where every team member feels engaged and valued.
• Participate in various stages of product development, including identifying new opportunities, assisting in planning and road mapping, prioritizing tasks, and contributing to feature design and user testing processes.

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Qualifications

• Bachelor’s Degree in Business, Technology, Computer Science, or related field.
• At least 1-2 years of experience in product or program management, with a focus on end-user facing products, B2C, and B2B  mobile applications.
• Familiarity with the software development life-cycle, including coding, testing, and quality monitoring.
• Be emotionally intelligent, humble, and excited to work within a team with a diverse set of experiences, backgrounds, and skills. 
• Exhibit the ability to navigate ambiguity, juggle multiple tasks, think independently, and problem-solve.
• Strong undergraduate degree (or higher) with demonstrated strong academic performance.
• Excitement for SafeBoda and what we are trying to achieve. 

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Key Competencies:

• Self-driven with strong collaborative skills across disciplines.
• Growth mindset, committed to creating an empowering and inclusive environment.
• Customer-obsessed, focused on delivering what customers truly need.
• Willing to take risks, embrace failures as learning opportunities, and driven to succeed.
• Excellence in leading collaborative efforts within and outside the organization.

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Benefits:

1. A supportive team environment with mentorship from SafeBoda leadership
2. Be a critical part of a team at the pinnacle of tech entrepreneurship in Africa
3. Competitive salary
4. Health insurance
5. SafeBoda wallet credits for Transport

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Company Values

1. Community: Community drives us. We treat every driver, staff member, and customer with respect, knowing that together, we are stronger.
2. Safety: We stand for safety. We protect our drivers, passengers.
3. Innovation: We challenge the status quo and create smart, practical solutions that make everyday life simpler and safer.
4. Transparency: We are open-minded and candid, openly sharing our opinions without fear of judgment. We actively seek feedback on our product and performance to continuously improve.
5. Integrity: We earn trust by staying true to our values, holding ourselves to the highest standards, and delivering on our promises.
6. Collective Commitment: Everyone is encouraged to disagree while a decision is being made. However, once a decision has been made, everybody must commit to it.

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Ready for the Challenge? 

Send an email to recruitment@safeboda.com, attaching your CV and cover letter. Please use "Senior Product Management Associate " as the email subject. Only shortlisted candidates will be contacted.

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