HR  & Administration Supervisor

Role-based in Uganda 

Start date: Immediate

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Who we are: 

At SafeBoda, we are driving Africa forward by transforming transportation and delivery services to be safe, affordable, and reliable. Our platform is carefully designed to meet the needs of African consumers as a one-stop shop for transportation and on-demand services. 

Operational in Uganda and Kenya, we are a venture-funded Series B company that is already having a huge impact on millions of people in Africa. Our backers include Google, Unbound, Argor (GoJek’s VC), AllianzX, Yamaha, and Beenext, among others. We have a passionate and highly engaged team of superstars based in East Africa. Together, we aim to revolutionise transport and logistics in Africa’s cities.

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Job Summary:

The role of the HR and Admin supervisor involves managing the entire employee lifecycle, from recruitment and onboarding to performance management and employee relations. The supervisor is responsible for ensuring compliance with HR policies, local labor laws, and safety regulations, while also overseeing administrative functions such as payroll, benefits administration, and office management. Additionally, they play a crucial role in fostering a positive work environment, addressing employee concerns, and promoting training and development opportunities. The HR and Administration Supervisor is instrumental in maintaining efficient and compliant HR processes while contributing to the overall well-being and productivity of the workforce.

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Key Responsibilities:

• Recruitment and Onboarding: Manage the recruitment and onboarding process for full-time staff, Contractors, and  support staff
• Employee Relations: Foster positive employee relations by addressing concerns, conflicts, & grievances, and support the Employee Engagement Lead to implement employee engagement initiatives to enhance morale and teamwork.
• Policy Development and Compliance: Have a good understanding of the Labour laws and develop and update HR policies in accordance with local labour laws and company requirements, and ensure compliance with all relevant employment regulations and standards.
• Performance Management: Work with the VP of People to implement and oversee performance management processes, including goal-setting, Appraisals, and feedback sessions.
• Payroll and Benefits Administration: Manage payroll and benefits administration and ensure that employees receive accurate and timely compensation and benefits.
• Attendance and Leave Management: Monitor and manage attendance records and leave requests, and ensure that the total leave liability remains within acceptable limits.
• Health and Safety: Implement and enforce health and safety policies and procedures and collaborate with relevant stakeholders to maintain a safe working environment for all employees.
• Administrative Support: Oversee day-to-day administrative functions, including office supplies, facilities management, and equipment maintenance, and coordinate travel arrangements and logistics for employees when necessary.
• Employee Data Management: Maintain accurate and up-to-date employee records and databases, and ensure confidentiality and security of HR-related information.
• Communication: Facilitate effective communication between management and employees, and relay important company information and updates to the workforce.
• Exit Management: Handle employee separations, conduct exit interviews, and ensure smooth offboarding processes.
• Legal Compliance: Stay informed about changes in employment laws and regulations in Uganda, and ensure the company's HR practices align with legal requirements.

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Qualifications & Technical Skills

• A bachelor's degree in Human Resources Management. 
• At least 2 years of experience working as an HR officer/ Associate 
• Recruitment and Selection: Talent sourcing, recruitment techniques. interviewing skills and assessment methods.
• Performance Management: Competency in designing and implementing performance appraisal systems. and knowledge of performance improvement strategies.
• Conflict resolution skills. 
• A good understanding of employment laws and regulations in Uganda.
• Payroll processing : Process staff payroll requests to ensure timely and accurate payment of staff salaries
• Policy Development: Policy drafting and implementation. and knowledge of local labor laws and compliance.
• Health and Safety: Knowledge of health and safety regulations, Implementation of safety programs.
• Data Management: Proficiency in HRIS (Human Resource Information System) usage. and data analysis and reporting skills.

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Personal Skills /Key Competencies

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• Leadership: Ability to lead and motivate a team.
• Fun-loving: Brings good vibes, keeps things light, and helps create a workplace where people enjoy coming to work and working together. 
• Communication and Influencing: Strong interpersonal and communication skills and the ability to influence. 
• Adaptability: Flexibility in handling changing priorities. Adaptation to a dynamic work environment.
• Problem Solving: Critical thinking and analytical skills, and effective decision-making abilities.
• Empathy and Cultural Sensitivity: An empathetic approach in employee relations. Cultural sensitivity and understanding of diverse backgrounds.
• Innovation: Creativity in designing engagement and development programs and willingness to explore new ideas and approaches.
• Team Collaboration: Collaboration and teamwork with other departments, and the ability to foster a positive team culture.
• Confidentiality: High level of integrity and ability to handle sensitive information and exercise discretion in dealing with HR matters.
• Negotiation Skills: Ability to negotiate employment terms and resolve conflicts. Should be skilled in negotiating with external partners or vendors.
• Emotional Intelligence: Awareness of one's own emotions and those of others and the capacity to handle emotionally charged situations with tact and empathy.
• Continuous Learning: Willingness to stay updated on HR trends and best practices, and commitment to personal and professional development.

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Benefits

1. A supportive team environment with mentorship from SafeBoda leadership 
2. Be a critical part of a team at the pinnacle of tech entrepreneurship in Africa
3. Competitive salary
4. Health insurance
5. Lunch at the Academy
6. SafeBoda Wallet credits for transport

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Company Values

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1. Community: Community drives us. We treat every driver, staff member, and customer with respect, knowing that together, we are stronger.

2. Safety: We stand for safety. We protect our drivers and passengers

3. Innovation: We challenge the status quo and create smart, practical solutions that make everyday life simpler and safer

4. Transparency: We are open-minded and candid, openly sharing our opinions without fear of judgment. We actively seek feedback on our product and performance to continuously improve.

5. Integrity: We earn trust by staying true to our values, holding ourselves to the highest standards, and delivering on our promises.

6. Collective Commitment: Everyone is encouraged to disagree while a decision is being made. However, once a decision has been made, everybody must commit to it. “I agree, and I commit, I disagree and commit.

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Ready for the Challenge? 

Send an email to recruitment@safeboda.com attaching your CV. Please use HR  & Administration Supervisor as the email subject. Only shortlisted candidates will be contacted.

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